Data Privacy Statement
We value your privacy here at NetworkArchiveVerdant
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.
For our corporate clients, we may obtain additional business details such as company registration information, preferred delivery times, and budget expectations. This enables us to offer services that are tailored to your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients find our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.
We also utilize information to improve our services and the overall website experience. This helps us determine which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
NetworkArchiveVerdant respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost care and apply suitable technical and organizational safeguards to defend it. This covers safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.
Limited Access
Access is granted only to authorized staff who require the data to deliver services.
Although we employ robust security measures, none of the data transfer methods over the internet are perfectly secure. We continually enhance our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, correct, delete, or limit how your data is used.
To exercise these rights, contact us via the details at the policy end. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: 3 years after last service interaction
- Payment transaction records: 7 years for tax and accounting needs
- Website analytics data: 26 months for service enhancement analysis
- Marketing preferences: Until you opt out or 2 years of inactivity
Cookies and Website Tracking
Our site employs cookies and similar technologies to enhance your online experience and gauge how visitors interact with our pages. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie preferences via your browser settings. Note that turning off certain cookies may impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external sites or services. This privacy policy covers only NetworkArchiveVerdant and our website. We are not accountable for the privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we protect your data.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
NetworkArchiveVerdant Privacy Team
1 Petal Court, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five to seven business days.